Refund policy

Our return policy lasts for 15 days after you receive your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging.

To initiate a return, please contact us at connectpapercuffs@gmail.com. Items returned without prior authorization will not be accepted. For any inquiries related to returns, feel free to reach out to us at the same email address.


Damages and issues
Please check your order upon arrival and contact us right away if there are any issues with the item. We'll promptly address any defects, damages, or incorrect items to ensure your satisfaction.


Exceptions / non-returnable items

Please note that certain items cannot be returned, such as custom products (including special orders or personalized items). Feel free to reach out if you have any questions or concerns about your specific item.

Additionally, we regret to inform you that we are unable to accept returns on sale items or gift cards.

​

​

Exchanges
The best option for a swift resolution is to return the current item and make a new purchase for the desired one once the return is processed.

 

Refunds
Once we've received and inspected your return, we'll notify you about the status of your refund. If approved, the refund will be processed automatically to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.